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Cancellation Policy

Late, Missed Appointment/No Call-No Show Appointment Fee Policy

As you can imagine, one of our biggest concerns is continuing to provide our clients with the level of service and care they deserve. We strive to create a schedule that most efficiently allows us to give the care and attention needed to provide excellent quality Veterinary care. 

We require that you please confirm your appointment by 6 pm one day prior via call, text, or email. The number to text is: (609) 798-2232.

Two consecutive No Call-No Show appointments will be subject to a $75 Deposit towards the next scheduled appointment, to be used towards services.

If the scheduled appointment is not kept, the deposit will be donated to an angel fund.

Health and Safety Policy

We also ask that you keep your pet restrained while waiting in our lobby (or while outside) to avoid any discomfort while interacting with other animals.

Please keep all pets on a leash or in a pet carrier before entering the waiting room.

Additionally, please let the front desk know if your pet is aggressive so precautions can be made. 

Payment Methods

We require full payment at the time services are rendered. We accept all major credit cards, cash, and personal checks.

Please note that returned checks are subject to a $35.00 fee.

We also accept Care Credit and can help clients apply for Care Credit to make payments more manageable for you.

Visit the Care Credit Website >